PLDT Seals Agreement with Global Connect eSolutions

Philippine Long Distance Telephone Company's Corporate Business Group recently sealed an agreement with the executives of Global Connect eSolutions held at the Vanda Room of Apo View Hotel, Davao City for the provisioning of i-Gate, PLDT's premium dedicated Internet Gateway facility, for its call center facilities. Present during the contract signing from left to right are: PLDT Corporate Capability Management Specialist William Cordova, Smart Product Specialist Christian Almendarez, PLDT  AVP and Head of Corporate Capability Management Agustin Tanael, PLDT Relationship Manager Celia Ordona, PLDT Head of VisMin Corporate Relationship Business Jimmy Chua, PLDT VP and Head of Corporate Relationship Management Renato Castañeda, PLDT FVP and Head of Corporate Business Group Nerissa Ramos, GCeS CEO Russell Lu, GCeS Site Operations Director Mabel Yuzon,  GCeS Accounting Head Marites Requiso, GCeS MIS Manager Erwin Diansay, and GCeS Business Development Manager John Clemente Ira Liceralde. Global Connect eSolutions provides fulfillment services for both local and foreign clients who desire complementary service in connection with outsourced customer contact management services.  It combines specialized knowledge and substantially higher quality customer service to deliver global support solutions, consulting services, back office processing services and software support.